FAQs-SABDA

Welcome to the SABDA FAQ page! Here, you'll find answers to some of the most common questions about our products, shipping, returns, and more. 

1. What is the shipping time for orders?

- Domestic (Australia): Shipping typically takes 7-14 days.
- International: Shipping usually takes 14-31 days.

2. How can I track my order?

Tracking information will be uploaded as soon as possible after your order has shipped. You can check your tracking status on our "Track Your Order" page.

3. What is your return policy?

We accept returns within 30 days after delivery. If you are not satisfied with your purchase, please contact our customer service team for assistance with the return process.

4. How do I initiate a return?

To initiate a return, please contact our customer service team within 30 days of receiving your order. They will guide you through the return process and provide you with any necessary instructions.

5. What items are eligible for return?

Most items are eligible for return, provided they are in their original condition and packaging. Please check our return policy for specific exclusions.

6. How long does it take to process a return?

Once we receive your returned item, please allow 5-7 business days for processing. Refunds will be issued to the original payment method.

7. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, we may not be able to make changes.

8. Do you offer gift cards?

Yes, we offer gift cards! You can purchase them directly from our website. They make a perfect gift for any occasion.

9. Do you offer discounts or promotions?

Yes! Be sure to sign up for our newsletter to stay updated on the latest discounts, promotions, and special offers from "SABDA".

10. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All payments methods will be available during the checkout process.

11. How can I contact customer service?

You can reach our customer service team via email at budhathokisabin344@gmail.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.

12. Do you offer international shipping?

Yes, we ship internationally! Please note that shipping times may vary based on your location.

13. What should I do if my order is damaged or incorrect?

If your order arrives damaged or incorrect, please contact our customer service team immediately. We will work with you to resolve the issue promptly.

If you have any other questions, feel free to reach out to our customer service team and we'll be happy to assist!